This 99-page report documents all major geographically-variable operating costs scaled to a representative insurance office in 53 U.S. cities. Operating costs are scaled to a typical operations center performing various underwriting, sales and policyholder servicing functions. Specifications and staffing assumptions of the model office can be tailored by the user and are considered germane to insurance carriers and brokerages in all major sectors of the industry, including accident and health, property and casualty, life and the sale of annuities. Surveyed cities represent all regions of the country and house major concentrations of home office, regional sales and policyholder service centers of the nation’s $1 trillion insurance industry. Geographically-variable operating cost differentials in the BizCosts® Report are current for 2010/2011.

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